OPENING HOURS
Open Daily
Strictly By Appointment
8am – 9.30am and 4pm – 5.30pm
Please note:
Gates & Buildings Are Locked Outside These Hours.
Bookings
We will be closed TO THE PUBLIC for 2 periods during the year:
Easter – Saturday and Sunday in-between Good Friday and Easter Monday
Christmas – 25th to the 29th December.
(Note: Last day for drop offs/pickups is 24th December and then first day for drop offs/pickups is 30th December)
Boarding facilities are operating during this time for your pets
HOLIDAY / PEAK SEASON DATES 2023
Friday 4th Feb to Tuesday 8th Feb Waitangi W/end
Thursday 6th Apr to Monday 10th Apr Easter
Thursday 6th Apr to Sunday 23rd Apr Term 1 Holidays
Friday 21st Apr to Tuesday 25th Apr Anzac W/end
Friday 3rd Jun to Monday 5th Jun King’s Birthday W/end
Thursday 13th Jul to Sunday 16th Jul Matariki W/end
Friday 30th Jun to Sunday 16th Jul Term 2 Holidays
Friday 22nd Sept to Sunday 8th Oct Term 3 Holidays
Friday 20th Oct to Monday 23rd Oct Labour W/end
Friday 16th Dec to Monday 31st Jan Summer Holidays
ALL WEEKENDS
Note if any booking dates coincide with the above dates the booking will be treated as holiday / peak season. Like a hotel no refunds or credits are given during holiday & peak season periods.
CANCELLATION POLICY
- For all confirmed bookings you are required to drop off and pick up your dog(s) on the dates and times stated on your booking confirmation.
- Taupo Pet Lodge reserves the right to charge the whole or part amount for your booking if we cannot re-book your pet’s accommodation – this condition applies to all bookings especially holiday/peak season dates and weekends.
- Full cost of booking will still be charged for early collection at all times.
- Note: Payments by Paywave and Credit Card will incur a 2.5% bank surcharge on total cost of your booking.
Our opening hours are 8am – 9.30am and 4pm – 5.30pm by appointment. Bookings essential.
Please view Booking Checklist and FAQ before first booking.
BOOK NOW

All bookings requested will be confirmed by an email acknowledgment with all the details of your booking
We will process your booking enquiry and reply to you ASAP. If it is an urgent booking request please call us on (07) 377 2066 to bring your booking to our immediate attention.
Existing Customers can now use a streamlined booking form to make bookings using the following link Pet Admin Booking. Please email enquiries@taupopetlodge.co.nz if you require your User Name and Password.
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