1. Please book in advance – especially if you are planning to go away during public or school holidays. Christmas and New Years bookings usually need to be placed 8-10 months ahead of time, due to high demand.

2. Check that your dogs’ vaccinations are up to date. Our compulsory requires are:

• Vanguard 5 or DHPPi (Distemper, Parvovirus, Para Influenza) – renewed every 3 years after the first year
• Canine Cough – renewed every year

Vaccinations must be current. If not current, they must be re-administered a minimum of ten days prior to check-in.
Leptospirosis is optional for boarding.

3. Please ensure your dog has been treated for internal and external parasites prior to boarding.

4. When making your booking, please let us know if your dog has a special diet or medication, or any special needs that may require attention.

5. For bookings of 10 days or more, we require a 50% deposit, due on/ by the check in date. The deposit amount will be deducted from your balance upon check out

6. We provide all of the necessary creature comforts, but do accept minimal personal bedding and belongings. Note: we don’t take responsibility for any damage to these items.

7. You must bring your dog with a collar and on a lead. Please check in at reception before getting them out of your car.

8. It’s extremely important you bring your vehicle into the parking area and shut the gate behind you. Please park to the left in front of reception before unloading/ loading your dog. There is a secondary area for oversized vehicles or trailers (please let us know in advance).

9. There is absolutely ‘NO’ parking outside the property as this is a NZTA requirement.

10. Finally… relax and enjoy your time away.